Ceridian Benefits Services

Ceridian Customer Support

For prompt assistance, please use the appropriate contacts below:

Web Technical Support Questions – Support for Customers and Employees for all services

Complete this Form
OR
Contact Ceridian at 1-800-469-0429 from 8am to 6pm Eastern, Monday through Friday

COBRA, HIPAA, Benefits Billing Services


Support for Employees

Website: www.ceridian-benefits.com

Email: continuant.services@ceridian.com
COBRA Customer Service: 1-800-877-7994
Benefits Billing Customer Service: 1-800-995-9935
HIPAA Customer Service: 1-800-525-5249
Fax: 727-865-3648
*** COBRA Continuants: For your protection, elections must be submitted online, by phone, or mail. ***

Support for Clients

Email: seclientservices@ceridian.com
Customer Service: 1-800-488-8757, option 1
*** COBRA Administrators: For your protection, Qualifying Events, adjustments to Qualifying Events and all other COBRA/HIPAA data must be submitted via download, EQE, WebQE or paper form. Data reported via email cannot be processed. ***

Reimbursement Account (FSA/HSA/HRA) Services


Support for Employees

Website: www.ceridian-benefits.com

Email: ConsumerServices@ceridian.com

Fax: 1-866-717-3820

FSA Customer Service: 1-877-799-8820

HSA & HRA Customer Service: 1-866-370-2534


Support for Clients

Email: fsaregional@ceridian.com
OR call: 1-800-331-4830


If you have an account with
Ceridian powered by WageWorks,
contact information can be found
once you log into your account.

POP Services


Support for Customers

Toll Free: 1-800-876-7548
Email: pophelp@wageworks.com
Fax: 1-877-769-0173

Commuter Administration Services


Support for Employees

Website: www.ceridian-benefits.com

Email: transitcustomerservice@ceridian.com
Commuter Customer Service: 1-877-548-7788
Fax claims: 1-877-271-2916

Support for Clients

Email: fsaregional@ceridian.com
OR call: 1-800-331-4830, option 4

Tuition Reimbursement Services


Support for Employees

Website: www.ceridian-benefits.com

Email: tuitionreimbursement@ceridian.com
Tuition Customer Service: Call the number provided by your Benefits department
Fax applications: 1-727-865-3589

Support for Clients

Email: fsaregional@ceridian.com
OR call: 1-800-331-4830, option 5